Is Instacart down?

Find out the current status of Instacart based on user reports.

Instacart is online

There are no reports of the service outage.
Instacart’s site, apps, and services work normally.

We determine Instacart status by collecting and analyzing user reports within the last 24 hours and update the service status every 30 minutes.

Instacart not working?

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Instacart outage history and causes

Review recent Instacart outages and learn what caused service disruptions in the past.

Major Instacart outages and their causes

Instacart or its individual services can sometimes be unavailable to users.
Here are a few notable examples:

October 20, 2025

Outage of Amazon Web Services disrupted many online services. Instacart was in the list. Many users had connection errors and failed app loads.
December 24, 2024

During Christmas Eve, customers and shoppers reported the Instacart app freezing, going blank, or failing to load features. Some users said their app stopped responding even though Internet connection was fine.
December 11, 2025

Instacart experienced a service interruption. The outage lasted roughly 46 minutes before normal status returned.

Instacart Not Working for You? It Might Not Be an Outage

If Instacart appears online but the app still will not load, update carts, or complete checkout, the issue may be local rather than a platform-wide outage. App cache, payment verification, location settings, DNS problems, or network restrictions can affect orders, tracking, and account access.

Common Reasons Instacart Stops Working

Outdated app version or cached app data
Checkout, payment, or card verification errors
Location permission or address detection problems
Cart, order tracking, or shopper update issues
DNS problems affecting app or website access

How to Fix Instacart App Issues

Restart the Instacart app and your device
Update Instacart to the latest available version
Check your internet connection and reconnect to Wi-Fi
Review location permissions and delivery address details
Clear app cache or reinstall Instacart
Use VeePN if DNS problems or ISP restrictions affect access

Secure your connection and improve online privacy while accessing Instacart services with VeePN.

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How our status checker works?

Our tool analyzes user-reported issues over the past 24 hours to calculate the status of each service every 30 minutes.

We calculate a baseline based on average reports for each service

<50%

If reports are below 50%,
the status is "Online"
50-75%

If reports are higher than 50% but lower than 75%, the status is "Partial Outage"
>75%

If reports exceed a 75% threshold,
the status is "Down"

What to Do If the Service Is Down

Here are steps you need to take if you can’t access a necessary service:

Check Your Connection

Make sure your Internet connection is stable.
Restart Your Device

This can often resolve temporary issues.
Contact Support

If the issue persists, reach out to the service’s customer support.
Try VeePN

If the service is restricted or facing issues, VeePN can help.

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Frequently Asked Questions

How can I tell if Instacart is down right now?

The easiest way to check is to look at live user reports on this VeePN's page. It shows whether issues are widespread or isolated.

Why is the Instacart app not working on my phone?

When users search to discover whether their Instacart app is down, it’s often because of a temporary outage on the Instacart's site, slow Internet connection, or an outdated app version. Try to restart the app - it usually helps.