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Is Shopify down?

Is Shopify down?

Find out the current status of Shopify based on user reports.

service-status

Shopify is online

There are no reports of the service outage.
Shopify sites, app, and services work normally.

We determine Shopify status by collecting and analyzing user reports within the last 24 hours and update the service status every 30 minutes.

Is Shopify not working for you?

If Shopify is not loading for you or your store panel is unresponsive, you can report it here.

Shopify outage history and causes

Learn about the most recent outages and disruptions for Shopify

Major Shopify outages and their causes

Shopify works smoothly most of the time. Though, there have been occasions when the platform was down.
Here are a few notable examples:

  • December 1, 2025

    Shopify had a wide outage on Cyber Monday. It affected logins and access for thousands of merchants during one of the busiest online retail days of the year. Users reported problems when accessing admin dashboards and point-of-sale systems.

  • December 5, 2025

    Shopify suffered a three-hour outage involving login failures and site errors.

  • November 28, 2024

    The reported Shopify outage disrupted storefronts and admin tools during peak shopping hours.

How our status checker works?

Our tool analyzes user-reported issues over the past 24 hours to calculate the status of each service every 30 minutes.

how-it-works

We calculate a baseline based on average reports for each service

  • <50%

    If reports are below 50%,
    the status is "Online"

  • 50-75%

    If reports are higher than 50% but lower than 75%, the status is "Partial Outage"

  • >75%

    If reports exceed a 75% threshold,
    the status is "Down"

What to Do If the Service Is Down

Here are steps you need to take if you can’t access a necessary service:

  • Check Your Connection

    Check Your Connection

    Make sure your Internet connection is stable.

  • Restart Your Device

    Restart Your Device

    This can often resolve temporary issues.

  • Contact Support

    Contact Support

    If the issue persists, reach out to the service’s customer support.

  • Try VeePN

    Try VeePN

    If the service is restricted or facing issues, VeePN can help.

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Frequently Asked Questions

How can I tell if Shopify is down right now?

The easiest way to check is Shopify down right now is to look at the user report graph above. If many users report issues, the problem is likely on Shopify’s side.

Why can’t I access my Shopify store?

When Shopify is down, you may see errors during login, slow loading. You may also be unable to access admin dashboards. You may check the status on this page tp know whether other users are also seeing the same issues.

Is Shopify down today or just me?

If a lot of reporting data shows problems, then Shopify down today likely means others are affected too. If reports are low, you might have a local problem.

What does a down detector for Shopify do?

A Shopify down detector shows you live trends of reported issues so you can see whether the service is really experiencing problems.

Why Shopify stock is down today?

Why Shopify stock is down today can be influenced by earnings, market factors, or broader economic events, not just service outages.