Is Fidelity down?

Find out the current status of Fidelity based on user reports.

Fidelity is online

There are no reports of the service outage.
Fidelity sites, apps, and services work normally.

We determine Fidelity status by collecting and analyzing user reports within the last 24 hours and update the service status every 30 minutes.

Fidelity outage history and causes

Learn about recent Fidelity outages and service disruptions reported by users.

Major Fidelity outages and their causes

Fidelity or its services can sometimes be unavailable to users.
Here are a few notable examples:

October 20, 2025

Some clients reported trouble accessing accounts across Fidelity platforms (website and app). Fidelity acknowledged the issue and said it was resolved later.
May 12, 2025

A large wave of login problems hit as markets opened, with many users unable to access Fidelity and place trades. Reports spiked during the morning and recovered later.
January 21, 2025

Users reported difficulty accessing the Fidelity app and website, with Downdetector showing a noticeable rise in problem reports that morning.

How our status checker works?

Our tool analyzes user-reported issues over the past 24 hours to calculate the status of each service every 30 minutes.

We calculate a baseline based on average reports for each service

<50%

If reports are below 50%,
the status is "Online"
50-75%

If reports are higher than 50% but lower than 75%, the status is "Partial Outage"
>75%

If reports exceed a 75% threshold,
the status is "Down"

What to Do If the Service Is Down

Here are steps you need to take if you can’t access a necessary service:

Check Your Connection

Make sure your Internet connection is stable.
Restart Your Device

This can often resolve temporary issues.
Contact Support

If the issue persists, reach out to the service’s customer support.
Try VeePN

If the service is restricted or facing issues, VeePN can help.

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Frequently Asked Questions

How can I tell if is Fidelity down right now?

Start with the live tracker and recent reports. If a lot of people are posting issues at once, Fidelity is down for real. If reports look normal, it’s probably not a platform-wide Fidelity outage.

Is Fidelity website down, or is it just me?

If you can’t load pages and you’re thinking is the Fidelity website down, check the spike in reports first. No spike usually means it’s local. Try a different browser or private mode and reload.

Why is Fidelity app not working on my phone?

Most of the time it’s an update bug, a weak connection, or a temporary platform issue. If you see is Fidelity app down trending in reports, it’s likely on their side. If not, update the app and restart your phone.

Is Fidelity having issues today during market hours?

It can happen when traffic is heavy. If you’re asking is Fidelity down while markets are moving, check Fidelity status and user reports. If it’s widespread, waiting a bit is usually the only fix.

What should I do if Fidelity website down or the app won’t log in?

First confirm is Fidelity website down using the tracker. If it’s a real Fidelity outage, don’t waste time reinstalling everything. If it’s not, clear cache/cookies, switch networks, and try again.